Our recent tips focussed on the importance of having a sales process and script that anyone working in your firm can follow when the phone rings. We talked about capturing your sales process and...

When it comes to marketing and sales for your law firm, it’s easy to get caught up in the numbers and the desire to land as many clients as possible in the shortest time.

As we reminded you...

Many clients will decide to work with you (or not!) based on the experience of their first call. Every call from a potential new client is a sales call. And that means every person answering your...

Are you sacrificing personal time, working long hours, and worrying too much, all in the name of running a successful practice?

When I started out, firms expected associates to work non-stop and...

Last week’s tip, was about identifying your ideal clients so you can serve more of the right people at your firm. But identifying your ideal client is just the first step. The next is to...

As the saying goes, ‘You can’t be everything to everyone.’

This saying rings true also in your professional life as a lawyer whose focus is to run a successful firm. If you try...

How many hours do you spend following up with clients for information you’ve asked for by email? How often are you frustrated when someone asks a question you’ve just answered via...

How many files do you have pending because you’ve been waiting on a reply from a client or received an incomplete response? My guess is there’s a handful lying around.

Constantly...

Have you ever noticed that nearly every business that runs out of cash seems to run out of it “suddenly”? They’re focused on other priorities. They say, “I never saw it...

Look around your house after work today. I’m sure you’ll be able to spot at least one thing you regret spending money on. If not, then hats off to you. As for the rest of us, it’s...

Are all your matters profitable? We often work with firms that want to grow their top-line revenue by launching a subscription services product or a new practice area, but they haven’t done...

Are you a salesperson? A lot of lawyers feel uncomfortable with the idea of selling their services. But think about it for a second. You’re selling your knowledge, professional...